Avayler Hub and Avayler HubPro

Your All-In-One Shop Management Solution

What We Do

Put your Customers at the Heart of your Auto Service Operations

Streamline auto repair workflows, manage repair jobs, estimates, and POs, look up VINs, order parts, and gain a 360-degree view of your business with visual dashboards and reporting tools to prioritize customer service and boost profitability.

Happy Customers

Streamlined Operations

Increased Service Margins

Why Avayler?

Realize Concrete Results

Halfords, the UK's premier automotive services business, relies on Avayler to seamlessly manage their extensive B2B and B2C garage and mobile automotive service network. The transformational impact of Avayler is demonstrated in these results:

Increase in Service, Repair, Maintenance Mix

27%

Decrease in Service Lead Time

65%

Decrease in Calls to Customer Support

30%

Built by A Multi-Shop Automotive Business to Manage Their Estate

End-to-End Shop Management for Your Business

Avayler streamlines the entire automotive service customer lifecycle, from online booking to parts and job management, invoicing, and stock management.

Deliver a better Customer Experience

Enhance customer satisfaction by offering informative touchpoints at every stage of the service journey, starting from online booking all the way to invoicing. Your customers will enjoy seamless digital communication throughout, eliminating any worries about customer care, pushy sales tactics, and job fulfilment.

Complete End-to-End Management

Avayler Shop Management Software Features

Customer Management

Effortlessly manage customer details and vehicle history, access job and estimate history, and configure marketing preferences while ensuring compliance with local privacy laws.

Scheduling

Efficiently configure and manage schedule blocks, including ad hoc lane blocks, individual job schedules, future job visibility, and scheduling constraints for optimal lane management.

Job Management

Maximize efficiency by optimizing daily job schedules, utilizing service location assets effectively, creating orders with multiple sequenced jobs, and defining parameters for auto-assigning QC tasks to jobs.

Parts Management

Seamlessly integrate with preferred parts providers, electronically order parts from job cards, efficiently manage jobs and estimates, access real-time stock levels, and track stock lifecycle while maintaining accurate records of parts costs per job.

Order Management

Effortlessly handle customer orders, estimates, and discount codes, manage complex stock orders for multiple service locations, and receive online orders through eCommerce with source-specific markings.

Customer App

Empower customers with a customizable "Customer App" to view order and job history, track orders and work in progress, and conveniently accept or decline vehicle work requests.

Technician App (DVI)

Enable technicians to access their daily assigned jobs via a handheld device, record detailed job completion workflows, conduct quick inspections, maintain compliance with an audit trail, and capture job times for informed future bookings.

Reporting

Gain access to platform data for integration into your chosen data reporting and visualization tools, identify and record additional work opportunities, and get a comprehensive 360-degree view of your mobile operations with Operational Reporting Dashboards.

Celebrating Client Success

Halfords Transforms Its Customer Experience

Avayler Software has helped
Halfords to:

Give customers a consistent experience across an omni-channel estate and the ability to book services online

Enable colleagues to deliver unparalleled customer service, effortlessly monitor orders and services for consistency, and evaluate outcomes effectively

Gain complete visibility into operations from start to finish, seamlessly managing everything from stock and order management to job tracking, invoicing, and estate management

Leading Automotive Services Businesses Select Avayler Hub & Hub Pro

Our customers have selected Avayler Shop Management Software to help them transform the customer experience, streamline operations, reduce costs and increase service margins.

Halfords Garage Services uses Avayler Hub Pro

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Avayler Hub & Hub Pro give you total control over your shop and service

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